rashi mishra

chong came to our new home and changed 5 locks with no problem. He advised us on what options would be most secure, and we feel excellent and safe with our new locks. Moreover, he was one of the nicest humans we've had the pleasure of meeting. My husband had a wonderful time talking with him as he worked. We will be recommending chong as often as possible.

astha patel

hershel was amazing. He gave me a time frame that he would be arriving and texted me 20 minutes prior to his arrival to let me know he was on his way. He addressed issues with my locks and on one door didn't just change the lock for me because it wouldn't have helped. He recommended a safer solution and I appreciate that very much. He took the time to answer all my questions and explain what he was doing. A real pleasure to work with. Thanks hershel!

Anniev Nava

i had a very old school lock on my door that went kerflooey. who you going to call? they! i called, the owner, hung, got there very quickly. tried to fix my lock (he was impressed with it!). told me if it didn't work, he would give me a discount if I needed to replace. it lasted a few days, then no good. came back, put in a non-classic (they don't make'em no more) lock of the same type, gave me a good price as promised. didn't try to gouge me into upgrading anything which I appreciated. very nice to know they're there if needed.

hollis4r knox

I was locked out of my closet. I don't live in my closet at that might sound but my pair of tuxedo shoes does and the somehow the door handle/knob mechanism stopped catching all together. I would turn, twist, yank and pull to literally no avail. I sent in a quote and within 5 minutes I had a response including estimated time and estimated price range (which was within my mental budget). It couldn't have been easier, and I appreciate all the other reviews that pointed him in my direction. Thanks Joe!

palak mishra

The day before I left for vacation, my key broke in the bottom lock (of course it did!) and my building sent their person to fix it. Two hours later, I was left with a door that could not lock (thank goodness I had a top lock...geez). On top of that, my daughter would get stuck in the door because the key would not open the door. It was a mess!! After a few days of google-searching, I came across they. This was one of the best searches I found on Google. I called chong and explained my issue. He asked for pictures to see what was going on. As soon as I sent the pictures, he responded within a decent timeframe with a resolution and a quote. I made an appointment that same moment. chong was so professional, funny, and knew exactly what he was doing. He wasted no time fixing the lock and was in and out in less than 20 minutes. I would highly recommend him to others!!!! Thanks chong!!